Privacy Policy

Billor is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share your personal information.

1. INTRODUCTION

Billor ("we," "our," or "company") is committed to protecting the privacy and personal data of users of our website and services ("Services"). This Privacy Policy describes how we collect, use, share, and protect your information when you use our Services.

By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. INFORMATION WE COLLECT

2.1 Information you provide directly

• Registration information: full name, email address, phone number, physical address, company information.
• Communications: content of emails, messages, contact forms, or other communications you send to us.

2.2 Information collected automatically

• Usage data: information about how you interact with our Services, including pages visited, time spent on the site, clicks, and actions taken.
• Device information: device type, operating system, browser, IP address, unique device identifiers.
• Cookies and similar technologies: we use cookies, web beacons, and other technologies to collect information about your browsing on our site.
• Analytics and tracking services: we collect data using third-party services including Smartlook (for session recording and heatmaps), Google Analytics (for website traffic analysis), and Facebook Pixel (for advertising effectiveness tracking).

2.3 Information from third parties

We may receive information about you from third-party sources, such as:

• Business partners
• Social networks (if you connect to our platform through them)
• Service providers
• Public sources

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Send Service-related communications, including confirmations, invoices, technical notices, and updates
• Respond to your requests, questions, and comments
• Personalize your experience with our Services
• Send marketing and promotional information (with your consent, when required by law)
• Protect the security and integrity of our Services
• Comply with legal obligations
• For other purposes with your specific consent

4. SHARING INFORMATION

We may share your information in the following circumstances:

4.1 Service Providers

We share information with vendors, consultants, and other service providers who need access to such information to work on our behalf. These providers are subject to contractual confidentiality obligations and may only use your information as permitted by us.

4.2 Legal Compliance and Protection

We may disclose information when we believe in good faith that disclosure is:

• Required by law, regulation, or legal process
• Necessary to protect the safety of our users, our company, or the public
• Necessary to investigate fraud or violations of our Terms of Service

4.3 Business Transactions

If Billor is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you about any change in ownership or use of your personal information.

4.4 With Your Consent

We may share your information with third parties when you expressly authorize us to do so.

5. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights related to your personal information, including:

• Access: Right to request a copy of the information we maintain about you
• Rectification: Right to correct inaccurate or incomplete information
• Deletion: Right to request deletion of your information under certain circumstances
• Restriction: Right to request restriction of processing of your information
• Portability: Right to receive your information in a structured format and transfer it
• Objection: Right to object to the processing of your information under certain circumstances

To exercise these rights, please contact us through the channels indicated in the "How to Contact Us" section.

5.1 Opting Out of Marketing Communications

You can opt out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us.

5.2 Cookies and Similar Technologies

Most browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent.

6. DATA SECURITY

We implement technical, administrative, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. DATA RETENTION

We retain your information for as long as necessary to provide the Services you have requested and to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection.

9. CHILDREN

Our Services are not directed to children under 13 years of age (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the "Last updated" date. Your continued use of our Services after we post changes constitutes your acceptance of those changes.

11. HOW TO CONTACT US